Frequently Asked Questions
Everything you need to know about our premium flavor concentrates.
Are Capella Flavors products food-grade and safe for consumption?
Yes, all our flavor concentrates are high-quality, food-grade products. They are manufactured in our ISO-certified facility and are intended for use in a wide variety of food and beverage applications.
Do your concentrates contain sugar or fats?
Most of our flavorings are sugar-free, calorie-free, and fat-free. They are highly concentrated and designed to provide intense flavor without adding nutritional bulk, making them ideal for specialized diets.
How should I store my flavor concentrates to maintain freshness?
We recommend storing your bottles in a cool, dry place away from direct sunlight. When stored properly at room temperature, our flavors typically remain optimal for up to 12 months.
How long does shipping take for domestic orders?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes an additional 3-5 business days depending on the selected shipping method and your location.
What is your return policy for open bottles?
Due to health and safety regulations in the food industry, we cannot accept returns on opened flavor concentrates. If you receive a damaged or incorrect item, please contact our support team within 48 hours.
Can I use Capella Flavors for baking and beverages?
Absolutely! Our flavors are versatile and can be used in baking, coffee, protein shakes, cocktails, and any other culinary creation that requires a boost of flavor.